Four ways to incorporate customer service as a strategy in the AI era.
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The sale shows that acquirers want proof customers will keep coming back.
As weakening sales and leadership turnover weigh on the burger chain, Trian Fund Management is reportedly preparing a takeover bid.
Influencers are being criticized for using AI, talking about it, or promoting LLMs as the industry becomes increasingly polarizing.
Randall Lane left his job last month after accepting money from founder of firm that does business with magazine The top editor of Forbes left his job last month and was reportedly dismissed for accepting $6m from the founder of a firm that does business with the magazine. The New York Times rep...