LLMs and Jev: When You Need a Decision Instead of a Reply Imagine a support application receiving this ticket: “I need a refund. ” The application needs to decide where to send it: billing, product, or technical support. That is a small but important decision.
Source: [Dev.to](https://dev.to/vandnakapoor19/will-jev-replace-llms-a-support-ticket-routing-example-m2k)