The agent did not fail because the model was stupid. It failed because a CRM tool returned a 502, the agent retried, created two support tickets, read a stale knowledge-base article, filled the context window with stack traces, and then told the customer everything was fine. When teams see this...

Source: [Dev.to](https://dev.to/hosseinhezami/why-most-ai-agents-fail-long-before-the-model-does-31j6)

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