Three months ago I was on a call with the founder of a logistics company in Dubai. He had spent a chunk of money on an LLM-powered chatbot trained on his own operations manual, customer emails, and tariff documents. The chatbot was confident, well-spoken, and wrong about his own business — it "...
Source: [Dev.to](https://dev.to/mryadavgulshan/what-is-rag-how-retrieval-augmented-generation-works-5ebp)