From melted electric sockets to shabby alternatives, readers tell of dealings with platform when things go wrong Jane Ripley* spent some time researching the best apartment to stay in for her family’s trip to Batumi in Georgia, eventually settling on one with an “exceptional” rating on Booking. c...

Source: [Guardian International](https://www.theguardian.com/money/2026/aug/01/bookingcom-money-back-refund)

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