Most chatbot audits stop at "here's what's broken. " We wanted to know if the suggested fixes actually work — so we applied them and re-tested. Here's the before-and-after, with transcript evidence.

Source: [Dev.to](https://dev.to/amjad_shaik_2828b1b61d731/we-audited-an-e-commerce-support-bot-fixed-the-bugs-then-re-tested-it-the-score-jumped-86-to-91-2092)

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