Field-service software has an adoption problem: drivers won't use it. Heavy app, another login, crashes in low-signal areas. So the "real-time" data still shows up as end-of-shift phone calls.
Source: [Dev.to](https://dev.to/hayrullahkar/turning-whatsapp-into-a-mobile-erp-for-field-logistics-apps-script-google-sheets-3if)