Most conversational state management assumes the conversation is happening — a chat session, a websocket, a context window. Email breaks that assumption rudely: a customer replies five days after your agent's last message, and your code is expected to pick up exactly where things left off, with ...
Source: [Dev.to](https://dev.to/qasim157/support-threads-that-span-days-agent-memory-via-email-29oj)