Most automation purchases in ops organizations go wrong at the category level, before a single vendor demo happens. A team buys RPA because "automation" was the ask, then discovers six months in that the actual problem needed process orchestration across systems, not a bot clicking through a leg...

Source: [Dev.to](https://dev.to/snehasishkonger/rpa-vs-bpa-vs-intelligent-automation-a-practical-map-for-ops-leaders-3459)

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