How on-call rotations, escalation ladders and acknowledgements fit together, so the right person is reached when something breaks, without burning out the team. On-call is how a team makes sure someone is responsible for responding when something breaks, around the clock if needed. Escalation i...
Source: [Dev.to](https://dev.to/jensonhirst/on-call-schedules-and-escalation-policies-explained-2026-5aha)