Shaw worked with all three of Microsoft's CEOs—Bill Gates, Steve Ballmer, and Satya Nadella— and has played a major role in shaping much of how Microsoft communicates to the outside world.
Source: [Fortune](https://fortune.com/2026/09/11/microsoft-head-of-communications-frank-shaw-leaving-after-nearly-30-years-of-shaping-the-software-giants-public-messaging/)