Lender was told money was being taken without authorisation, with cash used to buy credits for Claude chatbot A Metro Bank customer has told of his fight to get more than £14,000 back after its systems failed to stop a fraud involving the AI chatbot Claude. Zoli Rutter, a businessman from Sussex...
Source: [Guardian World](https://www.theguardian.com/money/2026/aug/04/metro-bank-refund-ai-fraud)