TL;DR: a startup SaaS should choose a low-cost AI chatbot backend by enforcing two budgets on its own support-ticket set: a quality floor for routing decisions and a latency ceiling for the customer-facing reply. Per-token pricing matters only after a candidate clears both. For a one-person Saa...
Source: [Dev.to](https://dev.to/finneganblake3578/low-cost-ai-chatbot-backend-how-startup-saas-compares-2-token-budgets-4m5k)