Short answer: choose the approach that preserves enough evidence to reconstruct why a scheduled customer-support import stopped producing results; use event analytics when operators need to explore individual runs, and use a custom metrics API when the business question and aggregation rules are ...
Source: [Dev.to](https://dev.to/mordecainilsson7582/import-incident-reconstruction-compare-dashboard-events-with-a-custom-metrics-api-1j0d)