A few months ago I started building a Chrome extension to detect SaaS billing emails. As part of that, I needed to map the cancellation flows and billing practices of every tool I planned to support. I want to be upfront about methodology: I didn't personally click through 62 cancellation flows...
Source: [Dev.to](https://dev.to/pratap_h/i-scored-62-saas-tools-on-billing-dark-patterns-heres-what-the-complaint-data-reveals-5p5)