If you run Auth0 or Okta, you've probably seen this: a user reports they can't access something, you check the logs, and everything looks fine. Clean success event. No errors.

Source: [Dev.to](https://dev.to/ayushi_agarwal_9996/how-i-built-a-ciam-triage-agent-that-catches-the-failures-that-auth0-logs-as-success-1ipg)

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