Design + Product Thinking: NYC’s Path to Reliable AI AI delivers value when it’s useful, trusted, and operational. For city services that affect millions, those qualities don’t happen by accident — they come from applying design thinking (who the service is for, how it’s used) together with prod...
Source: [Dev.to](https://dev.to/greg_godbout_e3521d702581/design-product-thinking-nycs-path-to-reliable-ai-lcm)