Ryan chats with Ahmad Al-Dahle, CTO at Airbnb, about deploying multi-party AI agents to tackle the uniquely gnarly problem of customer support, how a moving target of rigorous evaluations helps engineers balance latency against accuracy, and the ways in which AI coding tools demand an even higher...

Source: [Stack Overflow Blog](https://stackoverflow.blog/2026/11/10/customer-support-is-the-gnarliest-ai-problem/)

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